F&B Supervisor - Full-time - nhow Rotterdam

Are you a fan of unconventional lifestyles and distinctive design? Become part of the nhow brand, with hotels inspired by their destinations vibe, becoming a distinctive, ground-breaking and iconic hub in key destinations across Europe and Latin America.

Work in a fresh, thought-provoking universe conceived to stimulate the senses while immersed in a spectacular, avant-garde environment.

Join a team with a Millennial and Gen Z mindset, eager to live story-worthy experiences and ready to inspire you to create your own.

Are you the Food & Beverage Supervisor with a passion for food, drinks, and hospitality, and who enjoys the forward culture of nhow Rotterdam?

What do we offer?

• Free online & offline training organized by our own University.
• End of year bonus (up to 100% of monthly gross salary) refer-a-friend bonus (500 EUR).
• Employee rates differing from 36 euros in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops.
• Team building events, trips and holiday parties.
• The opportunity to grow within our company worldwide.
• Salary based on your experiences starting from Horeca CLA scale 6.

What are you going to do?

14:45 With a cup of coffee you prepare your shift and together with the morning supervisor you discuss the important things of the day. 15:15 After the handover you go through the day with the (Assistant) Food and Beverage Manager and discuss any specifics. 16:00 You check whether the preparatory work is going as instructed in all the outlets and assist where necessary. 17:30 After dinner with your colleagues, you ensure all outlets are ready for the evening rush and discuss any specifics with the kitchen, if needed. 18:15 Before the dinner rush starts, you support your colleague in setting up the meeting and event rooms for the following day. 19:30 During the peak hours in the outlets, you keep your cool and ensure all guests have an unforgettable experience and help the team achieving their goals where necessary. 20:15 You communicate with your colleagues from the Front Office/Duty Management whether they can assist with room service. 22:00 The majority of the guests have left the outlets and together with your team you discuss the planning for all the closing task and assist where necessary. 23:30 After sending the handover, you enjoy a well-deserved closing drink with your team and thank them again for all their efforts this evening.

What are we looking for?

• Helping guests puts a big smile on your face. The always a pleasure mentality is second nature for you, and you are happy go the extra mile for our guests;
• You are a hard worker who has an eye for details, and you see a challenge in every situation;
• You have strong communication and organizational skills and have a good command of the Dutch and English language;
• You love to share your passion and in-depth knowledge of food and beverage with both guests and colleagues;
• You are a natural leader, and you have experience in leading a team of restaurant- and/or hospitality employees.