Insurance Manager Nordics & BeNeLux

About DHL and IRM:

Deutsche Post DHL (DHL Group) the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.

In Insurance & Risk Management (IRM) we focus on being trusted advisors by connecting with business colleagues and understanding their needs. We manage and mitigate risk and deliver quality insurance products and services to protect the company’s employees, assets and liabilities and to meet its contractual obligations to customers across the group.

Ready to immerse yourself in the exciting world of IRM? Join the team and bring your expertise on board! As part of the DHL Group, you will be working with a global network of IRM colleagues and benefit from a wide range of development opportunities.

Job Purpose:

• Lead the Job Family on a territory basis - Nordics (5 countries) & BeNeLux (3 countries)
• Establish and implement strategies that have short to medium-term (1-3 years) impact on business results in alignment with global and functional objectives.
• Problems faced are often complex and require extensive investigation, analysis, and alignment of disparate parties.
• Ensure policies, practices and procedures are understood and followed by own team, customers, and stakeholders.

Your tasks:

• Establishes an excellent working knowledge of the IRM service portfolio and value proposition, knowledge of Divisional strategies, organizational structures and IRM interfaces including undertaking Business Review Meetings (“BRM’s”) with territory and regional management.
• Deploys structured approach and best practices to understand DHL Group insurance and reinsurance policy language and intent, ensuring seamless integration of Insurance Programs.
• Delivers training and education to Business Unit insureds to promote awareness of the scope/limitations of cover and of the insureds’ obligations to ensure that coverage applies/responds.
• Execute non-life insurance renewal processes including the communication of budget advice, alignment with the Global Insurance Job Family on timelines, exposure data collection (revenues, insured values, fleet & head counts etc.) and validation, preparation of renewal submissions, offer & acceptance process, premium invoicing, and collection and evidencing of cover.
• Responsible for maximizing the Global Insurance Job Family’s internal market share covering all entities within the territory. Identifies any entity that is ‘off program’ and aligns plans for inclusion in global programs or agrees on local placement exceptions.
• Maintains awareness of external insurance market conditions and articulates the value proposition of IRM Insurance strategy to local decision makers.
• Drives continuous improvements in process and service delivery to reinforce Provider of Choice status.
• Liaise with other IRM Job Family peers to promote cross functional alignment and optimize IRM offerings and Business Unit satisfaction levels.
• Align and collaborate with other GBS Service Lines (Procurement, Real Estate, Legal & HR etc.) and Business Unit stakeholders in the review of the insurance clauses/requirements in lease/sub-lease and vendor contracts, purchase orders and RFP’s/RFQ’s.
• Provide input and content into Nordics & BeNeLux BRM’s.
• Produce monthly management reports as agreed with line management.

Your profile:

• University degree and / or holding a professional qualification in insurance e.g. ACII, FCII, CPCU, CEBS, IEBA or other business management qualification.
• Experience Level
• 8 to 10 years’ experience of Insurance within a global multinational insurance company, broker or in-house risk function.
• Proven track record in developing, coaching, and leading team of direct and non-direct reports in a multinational environment.
• Exceptional data and analytics, project management and skills with excellent time and workload management ability.
• Excellent written and oral communication and able to articulate technical content to a non-technical audience.
• Full Professional Proficiency in written and oral English.
• Extensive knowledge of PowerPoint, Word & Excel.

We offer:

• Great opportunity to work for the biggest logistics company in the world
• International and virtual environment
• Flexibility and great opportunity to learn
• Tempting Compensation and benefits

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

If this is something you would like to do, don’t hesitate and start your application.