Customs Clerk

Role: Customs Clerk

Salary: Competitive

Location: Amsterdam City Centre

We are looking for a Dutch Speaking Customs Clerk to join our Customs team in Amsterdam.

As our Customs Clerk your role will be to execute accurate customs clearance documents to ensure our company and clients remain fully compliant with Customs & Compliance requirements.

In addition to compliance, you will also plan and manage our brokerage workflows delivering an excellent service at optimum cost.

Responsibilities

• Manage the day-to-day import/export requirements.
• Managing communication with the clients.
• Prepare & submit accurate customs declarations for EU or NON-EU clients.
• Understand and double-check manufacturer & commercial invoices.
• Collate all documents (where required) prior to arrival of the goods.
• Submit invoice data into the Corporate Accounting team.
• Manage communications and requests with local & national authorities.
• Conducting internal audits of customs related documents for accuracy and work with colleagues to amend discrepancies & raise knowledge levels.
• Act as the escalation point for all operational queries.
• Plan and manage the weekly workflow requirements so clients expectations are met & declarations filed according to Customs timescales.
• Ensure all products are registered under the correct tariff headings and HS codes.
• Respond to any system failures and invoke fall-back procedures if necessary.
• Process post clearance amendments systematically when required.
• Liaise with all internal stakeholders such as Compliance in terms of duty and Import VAT paid accuracy and reconciliation.
• Build and develop relationships with internal stakeholders and be the first point of escalation.
Interact with external stakeholders such as clients, suppliers and freight managers when additional information may be required.

Essential skills, knowledge, and experience

• A good solid experience in a similar role or related areas.
• A solid understanding of freight forwarding and FCL/LCL.
• Highly proficient in English, and Dutch.
• Knowledge of customs & excise, import/ export processes & procedures and rules of origin.
• Excellent communication skills (both verbal and written).
• Ability to deal with stakeholders both internally and externally.
• Customer service skills with the ability to remain calm under pressure.
• Organised with proven ability to work under pressure and meet deadlines.
• Confident, professional and friendly with a positive approach.

About KATA Global Logistics

KATA Global Logistics is a customer-focused global freight forwarder and logistics provider with its head office in Southampton, United Kingdom. Powered by AVASK Accounting and Business Consultants, we bring together a wealth of international and local expertise.

We empower businesses to grow worldwide amongst a range of international destinations. We are committed to continually improving and expanding our services for the benefit of our customers and achieve this through strategic partnerships. #PRH

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