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Welcome Desk Agent - W Amsterdam at Corendon Hotels & Resorts Nederland

Functie Welcome Desk Agent - W Amsterdam
Geplaatst 31 Jul 2026
Verlopen 30 Aug 2026
Bedrijf Corendon Hotels & Resorts Nederland
Locatie Nederland | NL
Dienstverband Full Time

Functieomschrijving:

Laatste vacature-informatie van Corendon Hotels & Resorts Nederland voor de functie van Welcome Desk Agent - W Amsterdam. If the Welcome Desk Agent - W Amsterdam vacature in Nederland overeenkomt met jouw kwalificaties, stuur dan je meest recente sollicitatie of CV rechtstreeks via het bijgewerkte Jobkos vacatureportaal.

Houd er rekening mee dat solliciteren niet altijd eenvoudig is, aangezien kandidaten aan bepaalde eisen van het bedrijf moeten voldoen. We hopen dat de kans bij Corendon Hotels & Resorts Nederland voor de functie van Welcome Desk Agent - W Amsterdam hieronder matcht met jouw profiel.

At Corendon, you step into a dynamic, international work environment where energy, style, and a strong sense of community come together. Here, you’re not just a colleague you become part of a close-knit family driven by passion, ambition, and hospitality. This is the heart of our culture and the essence of the Corendon DNA.

We believe that work is more than just a job. It’s a place where you can be yourself, where you build something meaningful together with your colleagues, and where your contribution is truly appreciated. You’ll experience this not only in the atmosphere but also in everything we offer you.

Become part of the Corendon Family as our new Welcome Desk Agent at W Amsterdam!

Split across two unique buildings a former telephone exchange and a historic bank W Amsterdam blends heritage with cutting‑edge contemporary design. Located right Volgende to Dam Square, the hotel sits at the epicenter of the city’s fashion, nightlife, and cultural scene. With 238 stylish guest rooms, 23 suites, three WOW Suites and two Extreme WOW Suites, plus destination restaurants THE DUCHESS and MR PORTER, the rooftop W Lounge and the iconic WET Deck pool, W Amsterdam offers a bold, luxurious and energetic experience.

At W Hotels, we don’t recruit we cast Talent. W Amsterdam is casting a Welcome Desk Agent to join our Welcome Team, responsible for the Welcome Desk in both the Exchange and Bank buildings, as well as the Whatever/Whenever® Department (our call center). You are the face of the W experience and play a key role in creating unforgettable moments for our guests.

What does the job include?

As a Welcome Desk Agent, you are the Eerste point of contact for our guests and ensure a seamless, stylish and personalized W experience. You:

  • Oversee the daily operations of the Welcome Desk as part of a larger team dedicated to making guest dreams come true
  • Are in the know: the expert on the hotel, the city, and all insider tips
  • Welcome guests and support them throughout their stay, following service standards from start to finish
  • Bring the Whatever/Whenever® service to life by connecting with guests and personalizing their experience
  • Ensure the Welcome Desk area always looks clean, polished and inviting
  • Work rotating shifts, including evenings, weekends and nights
  • Prepare your shift thoroughly and ensure smooth handovers to colleagues
  • Thrive in a fast‑paced, high‑energy environment with music and movement
  • Collaborate flexibly with other departments — at W, we’re never on stage alone
  • Communicate clearly with your team and other departments, especially Style (Housekeeping)
  • Put the guest at the center of everything — any task that creates a memorable experience is part of your role
  • Process guest check‑ins and check‑outs
  • Assign rooms and issue/activate room keys
  • Handle all payment types (cash, credit, debit, room charges)
  • Answer and process all calls, messages, requests and questions via the Whatever/Whenever® Department
  • Run daily reports (arrivals, departures, special requests) and ensure accuracy
  • Manage your cash float at the beginning and end of your shift, following Accounting procedures
  • Follow all safety, security and grooming standards, maintain confidentiality and protect Bedrijf assets

Acquisition

Acquisition in response to this vacancy is not appreciated.With this vacancy we are recruiting our new col

At Corendon, you step into a dynamic, international work environment where energy, style, and a strong sense of community come together. Here, you’re not just a colleague you become part of a close-knit family driven by passion, ambition, and hospitality. This is the heart of our culture and the essence of the Corendon DNA.

We believe that work is more than just a job. It’s a place where you can be yourself, where you build something meaningful together with your colleagues, and where your contribution is truly appreciated. You’ll experience this not only in the atmosphere but also in everything we offer you.

We are looking for someone who:

  • Speaks fluent English
  • Speaks Dutch or additional languages (preferred)
  • Has at least one year of Front Office experience, ideally in the luxury segment
  • Holds a valid work permit for The Nederland
  • Thrives in a dynamic, international environment
  • Communicates with confidence and warmth
  • Stays calm under pressure and enjoys a fast pace
  • Works flexibly and collaboratively within a team

Job Info:

  • Bedrijf: Corendon Hotels & Resorts Nederland
  • Functie: Welcome Desk Agent - W Amsterdam
  • Werkplek: Nederland
  • Land: NL

Hoe te solliciteren:

Na het lezen en begrijpen van de criteria en minimale kwalificatie-eisen uitgelegd in de vacature-informatie Welcome Desk Agent - W Amsterdam at the office Nederland hierboven, voltooi onmiddellijk de sollicitatieformulieren zoals een sollicitatiebrief, CV, kopie van diploma, cijferlijst en andere bijlagen. Verstuur via de link 'Volgende Pagina' hieronder.

Volgende Pagina »

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