Global BD Support Professional

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us? YOUR ROLE Acts as a liaison between sales, account management, operations and the customer for assigned accounts to ensure the customers processes and procedural requirements are followed and that shipments are handled in accordance with established procedures, ISO operational compliance and specific customer requests. Prepares customer specific reports on a timely basis and handles customer operational escalations. Also supports spot quotes and supports the GKAM/RKAM in managing RFQs. Models and acts in accordance with our guiding principles and core values. WHAT ARE YOU GOING TO DO?

• Maintain a consistently high level of customer service to both external and internal customers.
• Provide day-to-day contact with clients on operational and customer service issues.
• Coordinate customer service efforts from all offices and departments involved with assigned accounts.
• Maintain Customer specific Sharepoints and keep documentation up to date.
• Run timely KPI reporting for assigned accounts and support the preparation of MBR/QBRs
• Responsible for the Escalation path on delayed key milestone updates within CEVA stations
• Support GKAM/ RKAM in RFQs and with spot quotes and ratecard updates
• Perform other duties as assigned

WHAT ARE WE LOOKING FOR?

• Degree qualified or equivalent MBO
• Minimum 3 -5 years experience in forwarding or 4PL industry
• Advanced proficiency in Microsoft Office, internet, web-based and job specific software applications
• Ability to create reports based on system generated data

Desirable

• Relevant logistics education
• Experience in working with large multi-national accounts
• Requires an in-depth knowledge of the companys freight management products and services.
• Analytical skills

WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. Theres no doubt that you will be compensated for your hard work and commitment so if youd like to work for one of the top Logistics providers in the world then please do get in touch to find your next role. ABOUT TOMORROW We value your professional and personal growth. Thats why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Information provided is true and accurate. False statements or information will result in the application voided. Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program.

Information :

• Company : Ceva Logistics
• Position : Global BD Support Professional
• Location : Nederland
• Country : NL