Pool and Beach / Activities Attendant

Pool and Beach / Activities Attendant

A Pool & Beach/ Activities Attendant is responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotels continuing effort to deliver outstanding guest service and financial profitability. Ensures guest satisfaction by delivering product quality and consistency and executing excellence through the entire guest experience. Give personalized guest service and connect emotionally to guests.

What will I be doing?
As a Pool & Beach/ Activities Attendant, you would be responsible for ensuring a clean, safe and fun environment for guests at the pool in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet guests and attend to their pool and beach related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc.
• Clean the pool and beach area including, but not limited to, ashtrays, furniture, tables, decks, pool tiles, shower tiles, slide tiles, rocks and cabanas
• Collect and replenish pool towels and monitor inventory to minimize loss
• Maintain equipment including, but not limited to, umbrellas, speakers, rafts, pool and beach toys, etc.
• Monitor use of the facility and address and/or report potential hazards
• Respond to guest inquiries and service issues in a timely, friendly and efficient manner
• Perform general Recreation duties, as needed
• Greets guests upon arrival at activity
• Thanks guests for attending activity
• Collects Activity vouchers when necessary
• Ensures that all guests are given attention during the activity
• Hands out Comment Cards to participants so that we may know what their comments about the activity are
• Thanks the guests again for attending the activity.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Property Details:
Sun, a breeze, white sands, lush palm trees - welcome to your tropical getaway at Hilton Aruba Caribbean Resort & Casino. Bliss out at the beachfront spa, sip a daiquiri by two sparkling pools, and dine under the stars. Play the tables at the casino, or learn to scuba dive. Whether youre here for a wedding or family vacation, our amenities and resort activities ensure its a memorable stay.
Property Highlights:

• 357 rooms with exceptional views and 15K sq. ft. of flexible meeting space
• Wi-Fi included with each stay
• Located in the heart of the Palm Beach Strip
• Private balcony or patio in every room
• Beachfront full-service eforea Spa
• 2 large pools, waterfalls and freshwater lagoon
• Kids Club, playground and family friendly activities
• Casino with table games, slot machines and tournaments