1st/2nd Line Desktop Support Engineer at TechBiz Global GmbH

Functieomschrijving:

Laatste vacature-informatie van TechBiz Global GmbH voor de functie van 1st/2nd Line Desktop Support Engineer. If the 1st/2nd Line Desktop Support Engineer vacature in Petten overeenkomt met jouw kwalificaties, stuur dan je meest recente sollicitatie of CV rechtstreeks via het bijgewerkte Jobkos vacatureportaal.

Houd er rekening mee dat solliciteren niet altijd eenvoudig is, aangezien kandidaten aan bepaalde eisen van het bedrijf moeten voldoen. We hopen dat de kans bij TechBiz Global GmbH voor de functie van 1st/2nd Line Desktop Support Engineer hieronder matcht met jouw profiel.

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a 1st/2nd Line Desktop Support Engineer to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Job Overview:

We are urgently seeking an enthusiastic IT professional to join our technical services team for an international client. This role is for a 1st Line Support Engineer who will be responsible for resolving technical issues and providing support across various hardware and software platforms.

Key Responsibilities:

• Resolve laptop/desktop and networking issues, liaising with users when necessary.
• Provide support and maintenance for application software.
• Assist in the technical implementation of PC hardware applications for user environments.
• Ensure that software/hardware implementations adhere to change control guidelines, procedures, and methodologies.
• Handle incident and service request resolution, including hardware component changes.
• Support incidents and service support requests from other groups, including distributed servers and printers.
• Perform equipment maintenance and hardware repairs.
• Manage installation, moves, additions, changes, and disposal (IMACD) services.

Key Duties:

• Installation: Deliver ready-to-use computers, install hardware, perform software license migration, conduct performance tests, and obtain user approval.
• Move: Disconnect and pack equipment for transport, reconnect and start up equipment at destination Locaties.
• Change: Perform equipment changes and conduct performance tests to ensure functionality.
• Maintenance and Repair: Perform software updates, hardware changes (mouse, screen, keyboard, dock station, etc.), and compatibility reviews.

1. Helpdesk/Desktop Support experience.
2. Proficiency in MS Windows.
3. Ability to meet targets and SLAs.
4. Strong knowledge of laptop and desktop hardware/software.
5. Networking knowledge.
6. Experience with hardware/software recovery, updating, and installation.
7. Ability to perform Windows installations.
8. Strong communication skills.
9. Excellent organizational skills and attention to detail.
10. Dutch language skills are required.

Job Info:

• Bedrijf: TechBiz Global GmbH
• Functie: 1st/2nd Line Desktop Support Engineer
• Werkplek: Petten
• Land: NL

Hoe te solliciteren:

Na het lezen en begrijpen van de criteria en minimale kwalificatie-eisen uitgelegd in de vacature-informatie 1st/2nd Line Desktop Support Engineer at the office Petten hierboven, voltooi onmiddellijk de sollicitatieformulieren zoals een sollicitatiebrief, CV, kopie van diploma, cijferlijst en andere bijlagen. Verstuur via de link 'Volgende Pagina' hieronder.