Customer Service Employee at Nordson

Functieomschrijving:

Laatste vacature-informatie van Nordson voor de functie van Customer Service Employee. If the Customer Service Employee vacature in Maastricht overeenkomt met jouw kwalificaties, stuur dan je meest recente sollicitatie of CV rechtstreeks via het bijgewerkte Jobkos vacatureportaal.

Houd er rekening mee dat solliciteren niet altijd eenvoudig is, aangezien kandidaten aan bepaalde eisen van het bedrijf moeten voldoen. We hopen dat de kans bij Nordson voor de functie van Customer Service Employee hieronder matcht met jouw profiel.

For our Customer Services Team, based in Maastricht, we are looking for an enthusiastic employee to join our team as:

Customer Services Employee

We are committed to creating a diverse and inclusive workplace and we are looking for candidates who share that same commitment.  

Duties and responsibilities include:

• Enter quotes and orders in SAP.
• Eerste contact to customers.
• Inform customers about status of orders.
• Handle warranty, return and credit requests
• Handle complaints (invoices, deliveries, etc)
• Take care of Nordson internal requests and all other incoming requests
• Proactive order follow up

Knowledge required

• Minimum MBO+ - degree (commercial or logistics).
• General knowledge on business and work processes (supply chain).
• Relevant experience in a customer service related environment or a business environment is highly desired.
• Fluent French or German language skills are required (writing and verbal)
• English language on a good level and any additional language, like Dutch for example, would be a plus.
• Computer literate (basic knowledge of MS-Office).
• SAP and Material Resource Planning (MRP) system knowledge is desired

The employee should have following qualifications:

• customer focused
• excellent communication skills
• accurate
• team player
• embrace change and open to learn new things
• maintain a high degree of professionalism when dealing with customers and associates
• have a strong desire "to deliver on time"
• have a hands on and "let's get it done" attitude

Benefits 

We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development. 

Our benefits do further include : Hybrid working; 13th month payment; 8% holiday allowance; pension plan; 25 vacation days + 6 ADV.

We are committed to ensuring a fair and equitable interview process, and our recruitment process is designed to identify the best qualified candidates for the role. We are looking for candidates who have a passion for inclusion, diversity and equity, and the ability to contribute to a culture where all employees feel valued, respected, and included. 

#LI-RP2

Job Info:

• Bedrijf: Nordson
• Functie: Customer Service Employee
• Werkplek: Maastricht
• Land: NL

Hoe te solliciteren:

Na het lezen en begrijpen van de criteria en minimale kwalificatie-eisen uitgelegd in de vacature-informatie Customer Service Employee at the office Maastricht hierboven, voltooi onmiddellijk de sollicitatieformulieren zoals een sollicitatiebrief, CV, kopie van diploma, cijferlijst en andere bijlagen. Verstuur via de link 'Volgende Pagina' hieronder.