Domestic Product Manager, Northern Europe, Global Payments Solutions

Job Description:

Job Title: Domestic Product Manager, Northern Europe, Global Payments Solutions

Corporate Title: Vice President/Director

Location: Amsterdam/Luxembourg

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

The Team:

The Global Payments Solutions business is a leading provider of treasury and cash management solutions, with 100,000 +clients globally, spanning across all segments and industries, from middle-market businesses to the world’s largest corporate and financial institutions. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see whats next in treasury management.

Role Description:

The Product Management team is at the heart of our business, with responsibility for P&L, risk management and product development. The EMEA team is based in London, with additional and growing presence in key markets in the region. A role has arisen to support paper collections within the Payments and Receipts team. This opportunity offers autonomy for a product manager to set direction for this key part of the Payments product set, and to interact with a wide range of stakeholders at different levels, including sales, technology, operations, and risk and control functions. The working environment is dynamic, collaborative and innovative and offers exciting scope for career progression.

Responsibilities:

• Ensure frequent local engagement with central banks, regulatory bodies and payments institutions in the 7 EMEA markets. Work to get ahead of new mandate changes and emerging risks in those markets.

• Maintain appropriate awareness/assessments of our capabilities via local clearing systems e.g. KRONOS2 and PBS in Denmark, NICS in Norway, RIX in Sweden, EBA STEP2 and TARGET 2 across the other local markets.

• Support the engagement with any Integrated Partner Bank relationships in those markets.

• Work with local branch managers in Netherlands, Belgium and Luxembourg to ensure Product support for domestic client needs.

• Remain up-to-speed with the latest local payment evolution across these markets.

• Participate in local industry bodies to ensure BofA is involved in consultations on changes in the local payments landscape.

• Support development of local capability build out in partnership with regional product managers e.g. Virtual Accounts, Liquidity Management.

• Act as a local resource for other Global Payments Solutions activities in those 7 markets e.g. Commercial Card, Merchant Acquiring, Trade Finance, Transactional FX.

• Respond to client/sales queries specific to the countries covered e.g. RFP responses/production issues

• Opportunity to work on Ad hoc projects in support of overall EMEA Product Management Org.

• Manage all aspects of underlying technology infrastructure and external partners and utilities associated with local capabilities.

• Regular reporting on volumes, issue management, project progress.

• On point for internal audit and risk reviews, scheme rule or regulatory change (impact assessment and implementation)

• Close engagement with operations to promote streamlined processes.

• Close collaboration with other product managers in the subject matter area, including in other regions to share knowledge and best practice.

• Involvement in coaching and development of graduates and other junior colleagues.

What we are looking for:

• Experience in a comparable business, ideally within a financial institution but other payments business also considered, ideally in a product management capacity.

• Experience/appreciation for global complexities- cross border and multi-jurisdictional exposure

• Understanding of the payments landscape in terms of both innovation, and regulatory landscape

• Risk Manager- keen attention to spotting risks and issues and taking action to address or remediate systematically.

• Comfortable setting priorities and working on both longer-term initiatives, regular routines and dealing with ad hoc unforeseen demands.

• Good communicator- both written and verbal communication tailored to the audience.

• Stakeholder management- ability to engage and build relationships in a large complex organisation.

Skills that will help:

• Product Design and Development

• Project Management

• Innovative Thinking

• Process Management

Bank of America:

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender/sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, membership of the Traveller community, age, sexual orientation, pregnancy or maternity, civil status, socio-economic background, responsibility for dependants, family status or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.